Reference

Legal Notice for r444

We set out how r444 operates, who can use the platform, and what rules apply to your account. Access depends on your location and local law—we serve eligible regions in Bangladesh where online gaming is permitted.

Jurisdiction-dependent accessAccount terms applyRegional eligibilityBangladesh supportContact available
r444 Legal Notice for r444
POLICY PRACTICE

How We Handle Your Data & Account

We collect the minimum information needed to verify your identity, process payments via bKash, Nagad and Rocket, and meet regulatory record-keeping obligations. Personal data—your name, mobile number, wallet details and transaction history—is stored on secure servers and shared only with payment processors and compliance partners where required by law. We do not sell your data to third parties. You can request a copy of your data, ask us to correct errors, or close your account permanently by contacting support.

Data We Collect

Account registration captures your name, mobile number, date of birth and preferred wallet. Each deposit and withdrawal logs the payment method, amount and timestamp.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to measure page load times and lobby traffic.

Data Retention

Active account records are kept for the lifetime of your account plus six years after closure, as required by financial record-keeping regulations. Closed accounts are anonymized after the retention period expires, leaving only aggregated statistics with no personal identifiers.

Your Rights

Email support to request a copy of your account data, correct outdated information, or ask us to delete your profile after the mandatory retention window. We respond to data requests within two weeks and provide export files in standard formats.

LEGAL CONTACT

Questions About Terms or Access

If you need clarification on any term, want to check whether your region is eligible, or need to report an account issue, reach our support team directly. We handle eligibility queries, account verification questions and withdrawal disputes through the same channels—response times depend on the complexity of your request and current queue volume.

Live Chat Open the chat widget in your account lobby or on the homepage footer. Our team answers legal and account questions in English during staffed hours; expect replies within minutes during peak times, longer overnight.
Email Support Send detailed queries to our support email address listed in the account settings panel. Include your account username and a description of the legal or access issue—we typically reply within one business day.
Help Centre Browse our FAQ library for answers to common questions about regional access, payment methods, withdrawal verification and account closure. Most legal and eligibility topics are covered in the policy section of the help centre.

Common Legal Questions

Access depends on local law in your specific region. We serve areas where online gaming and sports betting are permitted. If you can complete registration and deposit via bKash, Nagad or Rocket, your region is currently supported.

We verify location during withdrawal processing. Accounts opened from jurisdictions where our services are not allowed will be suspended, and any balance may be forfeited. Always check local regulations before registering.

Contact support via live chat or email and request account closure. We will process any pending withdrawals, then disable login access within two business days. Your data is retained for the regulatory period, then anonymized.

Yes. Email our support team with your account username and request a data export. We provide a file listing your registration details, transaction history and stored payment information within two weeks.

Open a support ticket through live chat or email, describing the match or game round and the issue. Include your bet ID if visible in your account history. We review disputes and reply with our findings within a few days.

We share payment information only with the processor handling your bKash, Nagad or Rocket transaction, and with compliance partners if required by law. We do not sell or rent your data to marketers or unrelated companies.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.